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Displaying posts with tag: Force.com

Platforms and Guarantees

Platforms and Guarantees

In How to Make Your Big Idea Really Happen, John Hagel III and John Seely Brown write about the need to build platforms, critical mass, ensure mutual benefit, etc. From the piece:

Thanks to the ubiquity of online communities, the virtual ties we form today are often as strong as those we create in-person. World

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Innovation and the Case for the Platform

Innovation and the Case for the Platform

Bill Lee in a recent HBR article on customer platforms essentially makes the case for the platform. He writes:

The ability to make it easy for customers to alter products to better meet their needs is not confined to technology firms. Mid-tech, low-tech and no-tech firms have been doing the same thing for a

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